Privacy Policy (Canada)

Last Updated:  January 18, 2022

WISER SOLUTIONS, INC. (“ Mobee,” “we,” “us,” or “our”) operates the Mobee mobile application (the “App”) and a number of related services and associated websites (collectively, the “Service” or the “Services”). Because we gather important information from users of our App, we have established this privacy policy (“Privacy Policy”) as a means to communicate our information collection, use and dissemination practices with respect to information collected from you through the App and Services. In order to access and use the App and Services, you must agree to our Mobee User Agreement, the third party distributor’s end user license agreement (“EULA”) for the App, and any other applicable terms. Capitalized terms used in this Privacy Policy but not otherwise defined herein will have the meanings ascribed to them in the Mobee User Agreement.

This Privacy Policy does not apply to any individual using the Services in his or her capacity as an employee, agent or representative of a Mobee Customer.

YOUR PERSONAL INFORMATION MAY BE PROCESSED BY US IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY. BY USING THIS APP AND PROVIDING ANY PERSONAL INFORMATION, YOU ARE CONSENTING TO THE TRANSFER OF DATA FROM YOUR COUNTRY TO A COUNTRY THAT HAS LESS STRINGENT LAWS, AND THE PROCESSING OF YOUR PERSONAL INFORMATION IN CONFORMANCE WITH THIS POLICY.

So we are clear about the terminology we are using, when we use the phrase “ Personal Information” in this Privacy Policy, we mean your contact information (e.g., your name, address, email address, or telephone number) and any other non-public personally identifiable information that is associated with your contact information that you voluntarily provide to us through the App or Services. When we use the phrase “Anonymous Information” in this Privacy Policy, we mean information that is not associated with or linked to your Personal Information. Anonymous Information does not enable identification of, or contact with, individual persons.  By voluntarily providing us with Personal Information, you are consenting to our use of it in accordance with this Privacy Policy.

Children.

The App is not directed to children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. If you are under the age of 13, please do not submit any Personal Information through the App or Services.  We do not knowingly collect or maintain Personal Information from people under 13 years of age, and no part of our Service is designed to attract people under 13 years of age. If we later learn that a user is under 13 years of age, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing our Services.

How We Collect Information.

Personal Information

In general, the Personal Information we gather enables us to provide the Services to you and helps us learn more about the use of the Services. We collect Personal Information that you voluntarily submit to us, including Deliverables you provide as part of Mission Engagements. To use our Service, you must register through the App by providing your email address or otherwise connect to the Service through Facebook or another Social Networking Service (defined below). While other demographic information may be requested, you can choose whether or not to provide this information.

Anonymous Information

As you use the App or Services, certain Anonymous Information may be passively collected and stored, such as your Internet protocol address, domain names, browser type, and access times. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you.  We may store such information itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers.  The Services may use such information and pool it with other information to track, for example, activity with regard to the Services.  

We may also use Cookies (as defined below) and navigational data like Uniform Resource Locators (URLs) to gather information regarding the date and time of your visit and the information you viewed. “Cookies” are small pieces of information that a website sends to your browser while you are viewing a website and help provide additional functionality to the Services or help analyze usage of the Services more accurately. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your browser until you delete them) to improve your experience on the website (e.g., by keeping you logged in). Persistent Cookies can be removed by following your Internet browser help file directions. In all cases in which we use cookies, we will not collect Personal Information except with your permission.  If you choose to disable Cookies, you may not be able to create an account or use any account-related functions.

We may allow third party providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of or engagement with the Services.  For example, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses cookies to help us analyze how users use the website associated with the Service and enhance your experience when you use the Services. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.

When you download the App, we may collect your device type, your wireless carrier, and your individual device ID and we associate this with your Personal Information, though we primarily use this information to support your account and provide you with Services and for such other uses as described in this Privacy Policy.

As you use the App, we will collect location-based information from you through your mobile device (for example, by using the GPS) to provide certain functionality for our Services. When you communicate with us through our App or by sending us an email, we may collect and store any information that is contained in your communications with us. You can choose not to provide us with certain information, but this may limit the features of the Services you are able to use.

How We Use Information.

Personal Information

We use the Personal Information you provide in a manner that is consistent with this Privacy Policy.  If you provide Personal Information for a certain reason, we shall use the Personal Information only in connection with the reason for which it was provided.  For instance, if you contact us by email, we will use the Personal Information you provide to answer your question or resolve your problem.  If you provide Personal Information to obtain access to the Services, we will use your Personal Information to provide you with access to the Services, to monitor your use of the Services, to provide you with support, to troubleshoot problems, resolve disputes, and communicate with you about the App and Services.  We and our affiliated companies may use your Personal Information and other personally non-identifiable information collected through the Services to help us improve the quality, content and functionality of the App and Services, to better understand our users and to improve the App and Services.  We and our affiliates may use this information to contact you in the future, in accordance with applicable law, to tell you about information that we believe will be of interest to you.  If at any time you do not wish to receive any future marketing communications, please contact us as indicated below.

Our Services are location-specific and can provide helpful information based on where you are. If you tell us where you are (i.e., by allowing your mobile device to send us your location), we may use that information to provide you with location-based information. If you choose to enable our location features, your location may be publicly displayed within the Services.  Please keep in mind that others may be able to see this location information and they may then use it or disclose it to other individuals or entities outside of our control and without your knowledge.  Your location information may be subject to abuse, misuse and monitoring by others, so please be careful if you enable location functionality.  We may also use your location information in an aggregate way, as described in this Privacy Policy. If you want to deactivate this feature, you can disable location services on your mobile device, but we may not be able to provide certain Services.

We may also use your Personal Information to create Anonymous Information records by excluding information that makes the information personally identifiable to you.

We will communicate with you primarily in the form of in-app notifications, push alerts and emails. You can manage the frequency and/or opt out of receiving these communications by changing your settings on the App and/or clicking the “Unsubscribe” link at the bottom of each email. Please note that even if you unsubscribe or opt-out, we may still send you App and Service related communications (e.g., emails related to your account or the App) and may retain your Personal Information.

This Privacy Policy does not apply to any Personal Information we collect other than Personal Information collected through the App and Services.  This Privacy Policy does not apply to any unsolicited information you provide to us through the Services, App or other means.  Where permitted by law, all such unsolicited information will be deemed non-confidential and we are free to reproduce, use, disclose, and distribute any such unsolicited information to others without limitation or attribution.

Anonymous Information

Through the App, we may collect your click-stream data, and personalize your experience (including by tailoring content to you). We may use other Anonymous Information to analyze usage patterns so that we may enhance the Service, improve the content of our software, and customize the App for you.

How We Disclose Information.

Personal Information

We are not in the business of selling your information.  We consider this information to be a vital part of our relationship with you.  There are, however, certain circumstances in which we may share your Personal Information with certain third parties without further notice to you.  In particular, we may disclose certain Personal Information:

       To third party service providers who help us provide the Services, the App or other business related functions, such as processing rewards, hosting the App or Services or maintaining databases;

       To third parties to whom you ask us to send Personal Information;

       To a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy;

       To a company that merges with us, acquires us, or purchases our assets (including in bankruptcy), in which case your Personal Information may be part of the transferred assets and such company may continue to process your Personal Information as set forth in this Privacy Policy; or

       If we believe in good faith that such disclosure is necessary to (a) resolve disputes, investigate problems, or enforce our User Agreement or any EULA; (b) comply with relevant laws or a legal obligation, or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity, in which case we can (and you authorize us to) disclose Personal Information without subpoenas or warrants served on us; or (c) protect and defend our rights or property or the rights and property of you or third parties or protect against legal liability.

Except as set forth in this Privacy Policy, we will not transfer, disclose or sell your Personal Information to third parties. To be clear, we will not tell Mobee customers who you are – but please be aware that if you include personally identifiable information in your Deliverables (i.e., a photograph with you in it, a response to a question that includes your phone number), such Mobee customers or their representatives or affiliates with access to the content of such Deliverables may learn your identity. Please be thoughtful about what information you include in a Deliverable.

Anonymous Information

We reserve the right to disclose Anonymous Information without restriction, including to our Mobee Customers and to third party vendors who may help us enhance or provide the Service.

Controlling Your Information.

You can review, modify or delete your Personal Information through the App or Services by logging into your account and visiting your account settings. You authorize us to use and disclose any new or modified information that you provide in accordance with this Privacy Policy. You agree that modified or deleted information that you have previously chosen to provide us may be retained as set forth below.

If you are a Canadian resident and have any questions about the accuracy of the Personal Information that we have collected about you, you can have access to that Personal Information in order to verify and update it, unless we are permitted or required under applicable laws to refuse your access to such Personal Information.  You may contact our Privacy Officer at the contact information below to request access to Personal Information that we have about you.  We will respond to requests within 30 days.  If we have already disclosed some of your Personal Information to third parties, where appropriate, we will transmit the modified information to such third party.  However, we cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.

Upon your request by contacting us directly at support@getmobee.com, we will close your account and terminate your participation in the Service. You may request the deletion of some or all of your Personal Information by contacting us directly at support@getmobee.com.  Notwithstanding the foregoing, we may need to retain your Personal Information to complete any transactions that you initiated prior to requesting a modification or deletion thereto.  Further, where permitted by law, we may retain your Personal Information to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce any EULA, for archival purposes, and take other actions otherwise permitted by law.  Upon your request and where required by applicable law, we will permanently delete all non-aggregated Personal Information associated with your terminated account.  Please note that we will not be able to reactivate your account at a later date.

Information Disclosed to Third Parties

This Privacy Policy addresses only our use and disclosure of information we collect from and/or about you on the App and Service. If you disclose information to others, the use and disclosure restrictions contained in this Privacy Policy will not apply to any third party. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.

The App may contain content or links to other websites that are not owned or controlled by us. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other websites. When you click on such a link, you will leave our App and go to another website or application. During this process, another entity may collect Personal Information or Anonymous Information from you. The App may also contain links to other websites controlled by us but which operate under different privacy policies. Please review the privacy policy of any new website you visit.

Integrating Social Networking Services

One of the special features of the Service is that it allows you to enable or log in to the Services via various social networking services like Facebook (“ Social Networking Services”).  By directly integrating these services, we make your online experiences richer and more personalized.  To take advantage of this feature, we will ask you to log into or grant us permission via the relevant Social Networking Service.  When you add a Social Networking Service account to the Services or log into the Services using your Social Networking Services account, we will collect relevant information necessary to enable the Services to access the Social Networking Service and your data contained within the Social Networking Service.  As part of such integration, the Social Networking Service will provide us with access to certain information that you have provided to the Social Networking Service, and we will use, store and disclose such information in accordance with this Privacy Policy.  However, please remember that the manner in which Social Networking Services use, store and disclose your information is governed by the policies of such third parties, and we shall have no liability or responsibility for the privacy practices or other actions of any Social Networking Services that may be enabled within the Services.

Processing and Storage of Personal Information

Your Personal Information may be transferred to, processed and/or stored in a foreign jurisdiction outside of the jurisdiction in which it was originally collected.  As a result, your Personal Information may be subject to the laws of such foreign jurisdiction and may be accessible without notice to you by the courts, law enforcement and national security authorities of such foreign jurisdiction.

Security

We take reasonable steps to protect the Personal Information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.  However, no Internet or email transmission is ever fully secure or error free.  In particular, email sent to or from the Services may not be secure.  Therefore, you should take special care in deciding what information you send to us via email.  Please keep this in mind whenever disclosing any Personal Information to us via the Internet.

Changes to this Privacy Policy.

The Services and our business may change from time to time.  As a result, this Privacy Policy is subject to revision from time to time on a going-forward basis and we reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Information.  We will post any revised version of the Privacy Policy on our website and/or forward it to you directly. Continued use of the App or Services after changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Contact Us.

To keep your Personal Information accurate, current, and complete, please contact us as specified below.  We will take reasonable steps to update or correct Personal Information in our possession that you previously submitted to us via the App or Service.  Please feel free to contact us if you have questions about this Privacy Policy or the information practices of the Services.  You may contact our Privacy Officer at  support@getmobee.com.