Last Updated: January 18, 2022
YOUR PERSONAL INFORMATION MAY BE PROCESSED BY US IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY. BY USING THIS APP AND PROVIDING ANY PERSONAL INFORMATION, YOU ARE CONSENTING TO THE TRANSFER OF DATA FROM YOUR COUNTRY TO A COUNTRY THAT HAS LESS STRINGENT LAWS, AND THE PROCESSING OF YOUR PERSONAL INFORMATION IN CONFORMANCE WITH THIS POLICY.
The App is not directed to children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. If you are under the age of 13, please do not submit any Personal Information through the App or Services. We do not knowingly collect or maintain Personal Information from people under 13 years of age, and no part of our Service is designed to attract people under 13 years of age. If we later learn that a user is under 13 years of age, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing our Services.
How We Collect Information.
In general, the Personal Information we gather enables us to provide the Services to you and helps us learn more about the use of the Services. We collect Personal Information that you voluntarily submit to us, including Deliverables you provide as part of Mission Engagements. To use our Service, you must register through the App by providing your email address or otherwise connect to the Service through Facebook or another Social Networking Service (defined below). While other demographic information may be requested, you can choose whether or not to provide this information.
As you use the App or Services, certain Anonymous Information may be passively collected and stored, such as your Internet protocol address, domain names, browser type, and access times. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. We may store such information itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, activity with regard to the Services.
As you use the App, we will collect location-based information from you through your mobile device (for example, by using the GPS) to provide certain functionality for our Services. When you communicate with us through our App or by sending us an email, we may collect and store any information that is contained in your communications with us. You can choose not to provide us with certain information, but this may limit the features of the Services you are able to use.
How We Use Information.
We may also use your Personal Information to create Anonymous Information records by excluding information that makes the information personally identifiable to you.
We will communicate with you primarily in the form of in-app notifications, push alerts and emails. You can manage the frequency and/or opt out of receiving these communications by changing your settings on the App and/or clicking the “Unsubscribe” link at the bottom of each email. Please note that even if you unsubscribe or opt-out, we may still send you App and Service related communications (e.g., emails related to your account or the App) and may retain your Personal Information.
Through the App, we may collect your click-stream data, and personalize your experience (including by tailoring content to you). We may use other Anonymous Information to analyze usage patterns so that we may enhance the Service, improve the content of our software, and customize the App for you.
How We Disclose Information.
We are not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Information with certain third parties without further notice to you. In particular, we may disclose certain Personal Information:
To third party service providers who help us provide the Services, the App or other business related functions, such as processing rewards, hosting the App or Services or maintaining databases;
To third parties to whom you ask us to send Personal Information;
If we believe in good faith that such disclosure is necessary to (a) resolve disputes, investigate problems, or enforce our User Agreement or any EULA; (b) comply with relevant laws or a legal obligation, or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity, in which case we can (and you authorize us to) disclose Personal Information without subpoenas or warrants served on us; or (c) protect and defend our rights or property or the rights and property of you or third parties or protect against legal liability.
We reserve the right to disclose Anonymous Information without restriction, including to our Mobee Customers and to third party vendors who may help us enhance or provide the Service.
Controlling Your Information.
If you are a Canadian resident and have any questions about the accuracy of the Personal Information that we have collected about you, you can have access to that Personal Information in order to verify and update it, unless we are permitted or required under applicable laws to refuse your access to such Personal Information. You may contact our Privacy Officer at the contact information below to request access to Personal Information that we have about you. We will respond to requests within 30 days. If we have already disclosed some of your Personal Information to third parties, where appropriate, we will transmit the modified information to such third party. However, we cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.
Upon your request by contacting us directly at firstname.lastname@example.org, we will close your account and terminate your participation in the Service. You may request the deletion of some or all of your Personal Information by contacting us directly at email@example.com. Notwithstanding the foregoing, we may need to retain your Personal Information to complete any transactions that you initiated prior to requesting a modification or deletion thereto. Further, where permitted by law, we may retain your Personal Information to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce any EULA, for archival purposes, and take other actions otherwise permitted by law. Upon your request and where required by applicable law, we will permanently delete all non-aggregated Personal Information associated with your terminated account. Please note that we will not be able to reactivate your account at a later date.
Information Disclosed to Third Parties
Integrating Social Networking Services
Processing and Storage of Personal Information
Your Personal Information may be transferred to, processed and/or stored in a foreign jurisdiction outside of the jurisdiction in which it was originally collected. As a result, your Personal Information may be subject to the laws of such foreign jurisdiction and may be accessible without notice to you by the courts, law enforcement and national security authorities of such foreign jurisdiction.
We take reasonable steps to protect the Personal Information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind whenever disclosing any Personal Information to us via the Internet.